Pharma Twitterama: Exlporing the Use of Twitter in Pharma and Healthcare

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Wednesday, August 19th, 2009

Source: Med 2.0

A few weeks ago, John Pugh (@boehringerDriector of External Communications at Boehringer-Ingelheim) and I (@shwen) co-presented a webinar on “Pharma Twitterama: Exlporing the Use of Twitter in Pharma and Healthcare” (organized by ExL). If you missed the webinar or want to review the contents again, the hashtag for the event was #Twitterama — you can also follow the “Twitter trail” via the CoverItLive tweet archive on the event website or you can order a recording (CD-ROM) for a rather hefty premium.

Anyway, here are my slides from the webinar and a brief description of the topics I covered. Your comments and feedback are welcome and greatly appreciated:


Here are the topics I covered, together with some links to references:

  1. What is Twitter?
    - Visualizing the Tipping Point, Social CRM
  2. Twitter Basics
  3. Beyond Twitter Basics — “Enter the Twitterverse”
    - Gazing into the Twitterverse, Hashtags.org, How to Use Tweetdeck Effectively
    - Hootsuite, CoTweet, also see: Twitter Power Tools for Health Activists
  4. Dispelling Twitter Myths
    - Twitter is Not Just for Teens, Twitter Traffic Explodes
    - Hospital Social Network List, Pharma Twittersphere
  5. Stats and Facts About Twitter
    - Compete.com: Twitter’s Massive 2008, Neilsen: Twitter’s Tweet Smell of Success
    - Sysomos: An In-Depth Look Inside the Twitter World
  6. Twitter Objectives
    - Groundswell: Twitter is a 5-Tool Player
  7. Examples of Using Twitter for Corporate Objectives
    - @ComcastCares, @WholeFoods, @CDCemergency, @Livestrong, @DowningStreet
    - Dell on Twitter,
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